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They read them to get actionable advice on how to navigate your product or to overcome an issue when they encounter one.Ĭustomers typically look at the table of content, find the topic or page they are looking for, and then quickly read the part in which they want to know more.

Customers don’t read them for pleasure or to pass time. What to Include in Your Instruction Manual? That’s why we’re going to talk about the things you need to include in your instruction manual. The problem arises when you actually sit down to write an instruction manual for the first time. So what exactly are instruction manuals and how can you create them? Let’s find out!Īn instruction manual, also known as a “ user manual” is an important document that helps your customers get on board with your product or service quickly, or helps them solve an issue when they get stuck.Īlmost all products, whether physical, hardware, or software, are aided with an instruction manual to help users get up to speed with their product quickly.īut the problem is not the value of the user manual, we all know it’s extremely crucial to create one. In order to make a customer journey as smooth as possible, the user manual should be an integral part of any product experience.Ĭompanies often postpone the creation of these manuals until after the product is ready, which usually doesn’t turn out so well.īusinesses should start planning these documents as early as possible in order to note down each and every step and minor problem that can cause a problem in the future. One of the first things customers of your business do before reaching out to you with questions about your product review your instruction manual! A free template is also there to make things easier for you! Looking to create an awesome instruction manual? You’ve come to the right place! This blog post will make you a pro on how to create a stellar instruction manual.